Insights · Delivery

Why integrated teams matter in live estates

What changes when construction, MEP and consultancy work as one team on live sites—and what happens when they do not.

On every project you will see the words “collaboration” and “joined up working”. In live estates—particularly hospitals and complex commercial buildings—those words are either true in practice or they are not. When construction, MEP and consultancy operate as separate tracks, the gaps show up quickly in noise, dust, downtime and rework.

This article is about what we have learnt from projects where the three disciplines have genuinely worked as one team, and from those where they have not. It is not a checklist, more a set of observations that we now try to build into every new commission.

Central project table with drawings, a plant room model and a laptop surrounded by construction and MEP leads

1. Shared planning beats parallel planning

When construction, MEP and consultancy each build their own programmes then “align” them, the result is usually compromise and confusion. Interfaces fall between the gaps, responsibilities are unclear and any change ripples painfully through multiple versions of the truth.

On the better projects we have seen, there is one planning conversation and one master programme, with construction, MEP and consultancy leads sat at the same table. Logic is challenged from all sides and ownership of key interfaces is agreed early rather than left to the first conflict on site.

2. Design conversations must include people who will build and commission

It is still too common to see beautiful design workshops without the people who will actually build, isolate and commission the systems. In live estates this is especially risky—MEP changeovers, access constraints and sealed zones are design issues as much as site issues.

Integrated teams bring construction managers, MEP supervisors and commissioning engineers into design meetings. They are able to spot clashes, unsafe sequences and impractical access routes long before they are discovered behind a hoarding at two in the morning.

3. One risk register, not three

Separate risk registers for client, main contractor and consultants often hide the same issue described in three different ways. On live sites this makes it harder to see which risks genuinely threaten operations and which are manageable.

Where we have seen better outcomes, there is a single project risk register that all parties contribute to and maintain. Live environment risks—decant, infection prevention, utilities, access—are given the same weight as cost and programme, and mitigation is owned by named people across companies.

4. Clarity on who decides what (and when)

Integrated teams are not about blurring accountability. They work best when it is clear who holds the pen on design, who is responsible for buildability and who signs off risk and change. In live estates the time available for decisions is often short, so knowing where decisions sit is crucial.

On projects that work well, we see simple decision maps agreed early and revisited at gateways. Clinical, estates and operational voices are included where needed, and project teams know when an issue can be solved within the room and when it needs escalation.

5. Shared behaviours matter more than logos

Finally, integrated working is as much about behaviour as it is about structures. We have seen joint venture and alliance arrangements that struggle because people behave as separate companies, and more traditional set-ups that feel integrated because people behave as one team.

The common features are simple: honest conversations about what is happening on site, a willingness to share problems early, and a focus on protecting the live environment rather than protecting individual positions. Those behaviours can be encouraged by contracts and governance, but they cannot be replaced by them.

In short, putting construction, MEP and consultancy in the same room early, giving them shared information and shared accountability, and setting expectations around behaviour makes a noticeable difference in live estates. It does not remove risk or challenge, but it gives everyone a better chance of dealing with them before they affect patients, staff or building users.

Live Environments Construction & Fit-Out Healthcare Expertise Integrated MEP
Programme Control Risk & Governance Quality & Safety Digital QA
ESG In Practice Social Value Responsible Supply Chains Long-Term Partnerships
Trusted By Clients Evidence-Based Delivery People First Continuous Improvement


Why choose us

Trusted partner for live, critical projects

Built for live environments

Our business is shaped around working in hospitals, offices and operational sites where downtime is not an option.

One integrated team

Construction, MEP, healthcare specialists and consultants working together so design and delivery stay aligned.

Proven in complex estates

Decades of experience across acute hospitals, life sciences, logistics and commercial portfolios across the UK.

Programme and risk control

Two stage planning, live risk registers and clear governance that turn complex programmes into manageable steps.

Quality and compliance

HSEQ and regulation built into the process with digital QA and evidence so sign off is straightforward.

People who care

Pragmatic teams who listen, communicate plainly and stay visible from first brief through to handover.

Delivery assurance

Peace of mind on every project

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live projects delivered

From early options to final sign off we stay close to the detail. Programmes are challenged, risks are owned and tracked and change is controlled. On site we pair strong supervision with digital QA so that quality is recorded not assumed. The result is fewer surprises, cleaner handovers and projects that stand up to clinical scrutiny, technical review and board level questions.

25

Years of delivery
Wellmens project lead on a balcony reviewing programme and risk dashboards on a tablet while overlooking a live construction and hospital campus at dusk
Wellmens delivery process from early workshops to live handover shown around a central project table at blue hour
Our process

Clear steps from brief to handover

Understand & shape

Objectives, constraints and stakeholders clarified so the brief reflects how your estate really works.

Plan & design

Feasibility, options, cost plans and coordinated design so schemes are robust before they go to site.

Deliver in live estates

Phasing, access and safety planned in detail so construction and MEP can progress while services continue.

Handover & support

Commissioning, training, digital records and soft landings so buildings perform from day one and beyond.

FAQ

Everything you should know about Wellmens

  • About Wellmens
  • What does Wellmens do?
    Wellmens is a construction and building services partner focused on live, critical environments. We combine construction, MEP, healthcare expertise and consultancy to plan and deliver complex projects in hospitals, offices, labs, logistics estates and other operational settings.
    Which sectors do you work in?
    We work principally across healthcare, commercial offices, industrial and logistics, life sciences and labs, data centres, education, mixed use regeneration and wider public sector estates.
    When should we involve Wellmens?
    The earlier the better. We add most value when we can help shape the brief, phasing, design and route to market, but we also regularly support schemes already in design or on site that need clearer control or recovery.
    Do you only work under one contract or framework type?
    No. We work through a range of frameworks and contract forms. We can advise on frameworks, traditional tender, design and build or PCSA-based approaches and fit in with your preferred governance and procurement route.
    How do you manage health, safety and quality?
    HSEQ is integrated into our process. We use clear procedures, competent supervision, digital QA, inspections and open reporting. In live environments we add specific controls for access, infection prevention, fire strategy and safeguarding patients, staff or the public.
    How does ESG fit into your work?
    We treat ESG as practical actions: embodied and operational carbon, energy and water performance, social value, responsible supply chains and governance. These are reflected in our design and construction decisions, not just policies.
    Do you replace our internal teams?
    No. We work alongside estates, clinical or operational teams, project management, finance and procurement. Our role is to provide extra capacity and specialist expertise, not to displace existing roles or responsibilities.
    Can you provide consultancy without building the project?
    Yes. Our consultancy and preconstruction teams can support with development strategy, feasibility, design management, cost and value reviews, programme planning and compliance as standalone commissions or as part of a wider delivery.
    Where do you work geographically?
    We primarily operate across the UK, with teams used to working in acute urban sites, regional hospitals and industrial and logistics locations. If you have projects outside the UK we are happy to discuss what is possible.
    How do we start a conversation about an upcoming scheme?
    You can reach us through the contact page or use the Book a site visit form. We are happy to have an early, no obligation discussion to understand your brief, constraints and timescales.

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+44 800 888 6801
Unit B, 2a Farnes Drive, Romford, England, RM2 6NS, GB
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About Wellmens

Wellmens delivers complex projects in live, critical environments. From HTM/HBN-aware healthcare works to programme-led construction and integrated MEP, we combine consultancy, rigorous QA and clean commissioning to hand over with certainty.